MCP Online Ticketing

Our policies:

Returns

Our refund policy is All Sales Final, however, we will happily exchange your ticket for any future performance of one of our shows.

Exchanges (if applicable)

If you are unable to attend the performance for which you purchased a ticket, we will try to accommodate your for a future performance of the same show, if space is available at the time you request an exchange. If no seats remain available for that show, we will offer you a ticket for a future show of your choice. Please contact us either via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or via phone at (513) 398-7804 to arrange an exchange.

COLLECTION OF PERSONAL INFORMATION

When you visit our Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will destroy your personal information within five days of receipt of your withdrawal of consent.

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at This email address is being protected from spambots. You need JavaScript enabled to view it.